Anna May Terry Ltd. is committed to ensuring the protection of personal information collected by it in the conduct of its business. The company complies with the UK’s Data Protection Act 1998 and any other applicable data protection legislation.
What Is Personal Information & How Do We Collect It?
This website provides several opportunities for you, the user, to voluntarily provide us with your personal information in exchange for a free resource, to be added to or email or subscriber list, or to contact us. If you elect to “opt-in” and provide us with your personal information for any of these purposes, we will collect the information you provide, which may include your name, email address, phone number, and the text of any message you send us. We will also process personal information in the form of comments, images, or videos you make or share on our blogs, social media pages, or any other online forum currently available, or made available in the future. You understand that your decision to provide any information to us in this manner is voluntary, and constitutes your clear consent to allow us to collect, process, and retain it.
If you elect to fill out the “contact us” portion of our website, or provide us with any other communication data, including but not limited to that provided via email, social media messaging or posts, or text messages, we may collect information including your name, email address, phone number, information you share with that social media platform, as well as the text of any message you send electronically. This data will be processed based on our legitimate interest in communicating with you, answer any questions or concerns you have. We may also retain your data to keep a record of the communication.
If you become a customer, we will collect additional information in order to carry out and complete the purchase and sale of the goods or services you have requested, including but not limited to your name, email address, billing address, credit card or payment information, and any other information necessary in order to complete purchase of the product or service you elect to buy. We will collect and process this data in order to fulfill our contractual obligation to complete your order and will not retain the information any longer than necessary. We use third party data processors to take and complete payment, and we will not retain nor have access to your payment information.
If you are on our email list due to your consent to be added, or our legitimate interest in engaging in direct marketing, we may also use your data to send you targeted social media advertisements or upload your information into our social media account to create look-a-like audiences. To ensure compliance with the CAN-SPAM act, all emails from us will clearly state the sender of the email, as well as provide instructions on how to unsubscribe from our list, or contact us with any questions or concerns.
We may also collect data about how you use Website, your browsing actions or patterns, computer equipment, IP address, internet connection, and other similar choices you make, including via Google Analytics and Facebook Pixels, in order to obtain statistical data, improve our website and offerings, and ensure you receive information relevant to you. If we utilise this technology, we will use them in compliance with all policies of these third party companies. We may receive personal data from third parties including Google, social media platforms, search engines, Paypal, Stripe, and other third party payment processing companies.
Lawful Grounds for Processing: In order to ensure compliance with the European Union’s General Data Protection Regulation (“GDPR”) we confirm we have lawful grounds for processing the information we collect from you. If you provide your personal information via our “contact us” page or send us any other form of electronic communication, we will process your data based upon our legitimate interest to respond to user or customer inquiries. If you elect to receive communication from us by “opting in” and provide us with your name and email address in exchange for a free resource or training, we will process your data for the purpose it was collected based on your affirmative consent to do so, and may periodically send you additional email marketing based upon our legitimate interest in marketing to those that have shown an interest in our products or services. We may also give you the option to be added to our email list, in order to receive our newsletter, information about our products and services, and other information we believe may be of interest to you based upon your decision to opt-in to one or more of our free resources, and will obtain your consent to do so. You may withdraw consent at any time by contacting us and requesting your information be edited, updated, or deleted. We do not collect any sensitive data, nor any information regarding criminal offences or convictions.
Anna May Terry Ltd. generally uses personal information to provide specified professional services, and to raise awareness about recent business related developments or events that may be of relevance or interest. Personal information is shared in order to communicate information about our wide range of business services or latest business solutions.
Why Do We Collect This Information & How Will It Be Used?
We collect your personal information when you voluntarily, directly provide it to us to receive a free or paid resource, product, or service, or when you fill out a form or send an email to contact us, and we do so in order to provide you with the resource you have indicated you’d like to receive. We may also track your future interactions with our content, and use your personal information to keep you informed about the products and services you have elected to receive, as well as any linked or similar products or services we think you may be interested in. The information will be collected by us following your choice to manually enter it in, and click to be added to our list. No such information will be collected without your taking action to be added to our list, or in exchange for a free resource.
We may also receive data from third parties like Google Analytics, Facebook and other advertising platforms, providers of technical or payment services as needed, and other similar third parties. We do our best to only utilise third parties who have been deemed GDPR-compliant, and whom we have either completed a data processing agreement with, or have reviewed and confirmed their policies regarding data processing to ensure compliance.Our purpose in collecting information about you is to provide you with an appropriate level of service.
We wish to create and deliver content and advertising that is relevant to your interests.
In seeking to give you the most worthwhile experience of our website possible, we may notify you of products and special offers that may be of interest to you.
We may also provide value-added services and offers.
The information we collect through this website allows us to better understand the products and services most beneficial to you.
Does Anna May Terry Ltd. Disclose Personal Information To Anybody Else?
Anna May Terry Ltd. will not disclose, share, sell or rent personal information we hold about you without your consent, except to external service providers we have engaged to assist us in the provision of services to our clients.
Where we have outsourced a function or activity to an external service provider we will only disclose personal information that the service provider needs to undertake that function or activity, and we require external service providers to enter into confidentiality agreements prohibiting them from using or disclosing personal information for any purpose other than to carry out the function or activity for which they are engaged.
In some circumstances we may be compelled by law to disclose personal information. For example, we may be compelled to disclose personal information to law enforcement agencies.
The Quality, Accuracy & Correction Of Personal Information We Hold
Protecting personal information is a priority for us. We consider security and confidentiality when handling personal information. It is important to us that the information we maintain and use is accurate, complete and up-to-date. If at any time your personal details change, please let us know so we can update our records.
Your Rights to Control Your Information
You have the right to update, edit, or delete your information from our database. You may “unsubscribe” from our list at any time, by clicking the “unsubscribe” button at the bottom of any email we send you from our list. Should you wish to request access to information that Anna May Terry Ltd. has about you, correct or edit any information, or unsubscribe from our email list, and/or remove or delete your information from our database, you also have the option to do so at any time, free of charge, by reaching out to us at:
Right of Access, Right to Rectification Right to Restriction of Processing, Right to Data Portability: You have the right to request information about how your data is being used, request a copy of the data we have, correct or edit data you initially provided us, restrict how we process your data in certain circumstances, receive your personal data in order to use it elsewhere. Please contact us at the above email address for more information.
Right to be Forgotten: You have the right to withdraw your consent to give us your Personal Information by clicking the “unsubscribe” link at the bottom of any email we send to you. Once unsubscribed, we will remove you from our list, and you should not receive any further emails from us, absent a technical glitch.
Can I ‘Opt Out’ of Receiving Promotional Communications?
We will only communicate with you if you wish for us to do so.
If you prefer not to receive promotional information from us or if you do not want your information used to enhance your shopping experience, please let us know by clicking on the unsubscribe link at the bottom of any of our communications.
Any information that we no longer require is destroyed securely. An exception to this may be retention of the information for data analysis. However, if this occurs then the information will be retained in a form that does not allow you to be identified from that information.
Anna May Terry Ltd. takes reasonable steps to protect personal information it holds from misuse and loss and from unauthorised access, modification or disclosure. If you are submitting personal information over the internet that you wish to remain private, please note that while attempts are made to secure information transmitted to this site, there are inherent risks in transmitting information across the internet. If you prefer, you can contact us by phone or mail.
Your data will be stored as long as is deemed necessary by Anna May Terry Ltd. However, Anna May Terry Ltd. will take reasonable steps to destroy or permanently de- identify your personal information when it is no longer needed.
We use a secure third-party website “Pipe-Drive” to keep your name, contact information and correspondence details if you have shown an interest in any of our services or products.
Links to Other Sites
This site contains links to other sites. Anna May Terry Ltd. is not responsible for the privacy practices of those web sites and has no knowledge of whether cookies or other tracking devices are used on linked sites. If you have any concerns regarding your privacy you should ensure you are aware of the privacy policies of those sites, before disclosing any personal information.
We do not store credit card details nor do we share customer details with any third parties.
We will always use secure third-party websites when processing any payments.